Home Care Agency Software

• Built an AI chatbot framework to automate complex workflows, generating significant time savings and efficiency gains.

• Deployed localized LLMs for robust intent decoding and everyday task automation.

• Constructed knowledge bases with RAG to accelerate decision-making.

• Delivered AI-based tools (OCR, automated plan creation) to enhance productivity and data management.

• Integrated third-party EVV aggregators (e.g., Tellus) and First American payment gateway.

• Led a team delivering multiple AI applications for operations and automation.